An Introduction to Integrations
Using The Bot Platform and a middleware tool, you can essentially hook your bot up to any software platform with an API.
How do integrations work?
The platform makes use of webhooks to pass information out of your bot and into the middleware. The middleware can then pass that information on, or carry out other functions on the data, before passing the data or messages back to the bot using a webhook response. This webhook response can be added into your bot using a webhook message part:
Simply add the message part to your message, and click to configure. You can then paste in the URL from your middleware of choice:
Your bot will then be connected up to your middleware scenario.
Choosing your middleware
Two of our favourite middleware providers offer a no code way of integrating with over 3,500 different software products making it even easier to build out complex processes that can all be handled from within your bot.
####Make (formerly Integromat)
This is our middleware tool of choice which offers over 5000 pre-built integrations meaning you can get your integrated bots up and running really fast. Make offers a lot of flexibility allowing you to run your scenarios with multiple routes, set up various variables to manipulate the incoming information. This is a visual platform builder, making it easier to visualize your workflows as you build the scenarios.
Formerly known as Microsoft Flow. This is Microsoft's official middleware tool that has pre-built integration templates to get started on integration. Power Automate is especially popular amongst our enterprise customers as you can quickly start integrations within your existing Microsoft Office apps.
If you need more help with webhooks and APIs, then please head over to our developer hub. You'll find comprehensive guides and documentation to help you start working with The Bot Platform webhooks and API as quickly as possible.
Updated 1 day ago